Cancellation/Refund Policy
At My Soul My Destiny, we are committed to delivering high-quality spiritual workshops, sadhana, courses and other products. We understand that there may be instances where you need to cancel or request a refund. Below is our policy, designed to ensure transparency and fairness for all.
- Refund Policy
1.1 Workshops and Courses
- Fees paid for online or offline spiritual workshops and courses are non-refundable. Once registration is completed, refunds will not be issued under any circumstances.
- In the event of unforeseen circumstances where the workshop or course is canceled by My Soul My Destiny, participants will be provided with the option to transfer the fee to another program or receive a refund in same.
- Customers may submit a cancellation request for a selected service within 2 to 3 days of payment/ confirmation. Requests made beyond this timeframe will not be eligible for cancellation. Please ensure timely submission to process your request efficiently.
1.2 Digital Products
- Digital products, including e-books, videos, and other downloadable content, are non-refundable after purchase. Please review the product details carefully before completing your purchase.
1.3 Personalized Services
- Fees for personalized spiritual guidance, rituals, or consultations are non-refundable, as these services are tailored to your specific needs and cannot be resold or reused.
- Cancellation Policy
2.1 Workshops and Courses
- Registration for workshops or courses cannot be canceled once payment has been made. Please ensure you are committed to attending before registering.
2.2 Products
- Orders for physical products can only be canceled if the cancellation request is made before the product is dispatched. Once shipped, the order cannot be canceled or refunded.
- Important Notes
- Refunds will not be provided for dissatisfaction due to subjective reasons, such as differences in expectations or personal preferences.
- It is the participant’s responsibility to attend the workshops, sessions, or courses for which they have registered. Refunds will not be issued for missed attendance.
- Products that are damaged during transit must be reported within 7 days of delivery, along with photographic or video evidence, to be eligible for a replacement or store credit.
- We reserve the right to refuse refunds if the policy criteria are not met.
- Our policies are subject to change, and updates will be posted on this page.
- No refunds are available once the workshop or course has begun/completed.
- How to Request Assistance
For any questions or issues related to cancellations or refunds, please contact us at msmd@gmail.com. When submitting your request, please include:
- Your full name and contact information.
- Order ID or workshop/course details.
- A clear description of the issue or reason for your request.
- Updates to This Policy
My Soul My Destiny reserves the right to modify this policy at any time without prior notice. Updates will be posted on this page, and users are encouraged to review the policy periodically.
We appreciate your understanding and cooperation. Our policies are designed to maintain fairness while ensuring the integrity of the services and products we provide. Thank you for choosing My Soul My Destiny for your spiritual journey.